Michelle
Practice Manager
Our Practice Manager, Michelle Young, brings more than 13 years of expertise in financials and administration within an orthodontic setting. She is dedicated to staff development, customer service, and marketing. Michelle stays current with technology trends and excels in resolving computer, laptop, and printer issues – a skill we fondly refer to as her superpower. Count on her to identify and resolve any problems or concerns efficiently for the benefit of all.
Questions or concerns email: Michelle@freelsortho.com
Yvonne
Treatment Coordinator
Elizabeth
Financial/Insurance Coordinator
Elizabeth Mayorquin (Liz) RDA serves as our Financial & Insurance Coordinator. Liz is passionate about the intricacies of her role, guiding patients through their orthodontic benefits. With experience in both clinical and administrative aspects, she appreciates the variety in her work. While Liz can assist in adjusting a wire, her primary focus lies in financial planning and collaborating with insurance providers to ensure our patients have suitable coverage.
Questions or concerns re: Payment Plans, Billing, or Insurance email: elizabeth@freelsortho.com
Laura
Scheduling Coordinator
Cassandra
Clinical Assistant & Sterilization Specialist
Cassandra Garza (Cassie) RDA, our Lead Clinical Assistant and Sterilization specialist, brings a wealth of administrative and clinical orthodontic expertise to the team. Initially unexpected, her work in orthodontics has evolved into a true passion. As our sterilization specialist, she diligently ensures the safety of our equipment and staff at all times.
Olga
Lab Manager
Alexis
Clinical Assistant
Alexcis Pina, RDA, brings her extensive experience as an orthodontic assistant to the clinic, instilling a sense of calm. Known for her dedication to assisting patients in achieving optimal results, Alexcis takes joy in reviewing Dr. Freels’ instructions and ensuring both parents and children are well-informed. Her kindness and soothing presence are truly invaluable.
Abigail
Operations Coordinator
Sasha
Clinical Assistant
Sasha joined our team in April 2024, bringing a strong background in interpersonal communication, sales, marketing, and business management. Driven by a passion for helping others, she uses her interpersonal skills daily to ensure patients feel comfortable, supported, and well cared for throughout their experience. In addition to her patient-facing role, she also assists our lab manager in the design and fabrication of retainers and nightguards.
Layzah
Clinical Assistant
Layzah, RDA, is a friendly and skilled orthodontic assistant who loves helping patients on their journey to a new smile. She has a way of making patients and parents feel comfortable and enjoys explaining details of their visits. Always eager to learn, Layzah offers support to both patients and staff!
